In this blogpost, David introduces us to the five W's of information gathering - Who? What? When? Where? Why? Answering the five Ws helps Incident Managers get a deeper understanding of the cause and impact of incidents, not just their remedy, leading to more robust solutions. Fixing the cause of an outage is only just the beginning and the five Ws pave the way for team collaboration during investigations.

Patrycja, Artur and Marcin are engineers at Form3 and some of our most accomplished speakers. They join us to discuss their motivations for taking up the challenge of becoming conference speakers, tell us how to find events to speak at and share their best advice for preparing engaging talks. They offer advice for new and experienced speakers alike.

Andy recently wrote about what he considers to be the key ingredients for bootstrapping a new engineering organisation. Many of these ingredients are about what you use to build your organisation with. However, this post describes one key element of how you do it. This blog post describes one way of making decisions and designing new changes which scales well with a growing team, and includes everyone in the process.