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This will also make it easier for existing engineers to switch to a new codebase at your company and contribute immediately.",[],{"type":420,"text":589,"spans":590},"Platform teams should add the pain points of new starters to their roadmaps. They are product teams where the features are developer velocity and on-call incident diagnosis.",[],"rich_text$8a5197cf-d614-447e-b47a-2e4521ed2a27",{"variation":430,"version":431,"items":593,"primary":594,"id":623,"slice_type":455,"slice_label":13},[],{"body":595},[596,599,602,614,617,620],{"type":436,"text":597,"spans":598},"Running on-call",[],{"type":420,"text":600,"spans":601},"Most engineers are expected to be on-call and run platforms that are available 24\u002F7. Keeping the product alive and your customers happy is where the focus and attention should be.",[],{"type":420,"text":603,"spans":604},"The Google SRE book, Site Reliability Engineering: How Google Runs Production Systems describes SLOs and alerting on symptoms that actually cause customers pain, as opposed alerting when the server goes down or on specific CPU.",[605,609],{"start":448,"end":606,"type":443,"data":607},85,{"link_type":424,"url":608},"https:\u002F\u002Fbooks.google.co.uk\u002Fbooks?id=81UrjwEACAAJ",{"start":610,"end":611,"type":443,"data":612},96,100,{"link_type":424,"url":613},"https:\u002F\u002Fsre.google\u002Fsre-book\u002Fservice-level-objectives\u002F",{"type":420,"text":615,"spans":616},"Noisy or meaningless alerts burn out engineers.",[],{"type":420,"text":618,"spans":619},"If you’re writing code, you should be the one taking the pager for it. Platform engineers can never have enough context on how to fix a product feature bug.",[],{"type":420,"text":621,"spans":622},"Platform teams can help when there is something fundamentally wrong with the underlying platform, but product teams should have contingencies for outages.",[],"rich_text$d341279e-7764-4400-bb10-e45b9c054416",{"variation":430,"version":431,"items":625,"primary":626,"id":639,"slice_type":455,"slice_label":13},[],{"body":627},[628,631],{"type":436,"text":629,"spans":630},"Interested in being a guest speaker?",[],{"type":420,"text":632,"spans":633},"If you enjoyed this episode and would like to be part of the podcast, then please fill in this form and we’ll be in touch. ✍️",[634],{"start":635,"end":636,"type":443,"data":637},75,99,{"link_type":424,"url":638,"target":427},"https:\u002F\u002Fshare.hsforms.com\u002F1Row5wXcYSkek6ZcbiQKFYg3u1c5","rich_text$dbbc3273-22bc-4e7f-9459-01a19b704ceb",1788466508088]