approach

A single integration multi-cloud solution

We build highly secure payment technology and applications in the cloud and enable access through a fully managed service. Form3 provide a multi-tenanted environment to all our customers with continuous no downtime updates, high availability and 24/7/365 monitoring and support.

"Our mission at Form3 is to design, build and run the technology that will power the future of payments."

Eimear O'Connor · Chief Product Officer

How we work with you

24/7/365 support

Round the clock support  

Regular service reviews and reporting 

Status Pages to reflect the health of our environments 

Incident Response Team 

High availability

No regular maintenance periods or outages 

Continuous external monitoring of API availability and performance 

Internal Change Approval Board for any releases into our customer environments 

RSS feeds provide visibility of any changes being rolled into environments 

Fully managed service

Shield customers on scheme rule changes and regulatory standards updates, reducing the burden of maintaining complex infrastructure 

Engage with scheme on customer’s behalf for Form3 related matters 

A universe of payment schemes at your fingertips

Whether you are looking to conduct business in Europe or Globally, our platform provides you with access into the real-time payment schemes you need. Easy to integrate with an implementation time as little as 8 weeks, depending on the payment scheme of choice.

Our principles

High availability

Microservices architecture designed for zero downtime and continuous deployment of code and infrastructure.

ISO20022 ready

Message agnostic platform that is fully ISO 20022 ready.

Operational excellence

Dedicated support and incident teams 24/7. Access to live performance status page with monitoring and real-time alerts. 

Future proof

Continuous deployment shields you from regulatory and Payment Scheme / Clearing and Settlement Mechanism changes.

Safe and secure

All data in transit and at rest is encrypted, with credentialed and permissioned access to the API estate. ISO 27001 Certified and ISAE 3000 Assurance achieved.

Compliant

Compliance in accordance with scheme rulebooks and Central Infrastructure / Clearing and Settlement Mechanism specifications.

End-to-end payment processing in real-time

Form3 provides a complete Payments-as-a-Service for your mission critical payments operations so you can focus on delivering value to your customers, and not on maintaining IT infrastructure. Form3 handles the end-to-end processing from the first customer interaction. No customer code resides in our environment. No planned outages. Ever. No infrastructure updates, maintenance or scheme changes to manage.

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